Page 87 - Undergraduate Catalog 2026-27
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 • Course Scheduling  Campus, creating an atmosphere most conducive to   ADU Residential Life Programming  Enhance understanding of special needs within the
 learning and comfort of students.                   University community.
 • Other  The RLP is a comprehensive planning of programs which
 A Residence Life Coordinator and Security Personnel who   defines the on-campus living and learning experience   Promote collaboration within the University community
 Note:  Academic  related  complaints resulted  from   are available 24/7 to cater to students’ requests and other   which is primarily focused on LLB: Living, Learning, and   and within the community at large to assist students with
 dissatisfaction with course assessment’ grades shall be   needs man each dormitory. Due to health and hygiene   special needs.
 discussed directly with the faculty, college deans, or to   purposes, pets are not allowed in the dormitories. Curfew   Belonging. The RLP contributors are the Housing and
        Residence Life Unit members, the Resident Assistants and
 follow “Grade Appeal Procedure”.  hours are applied to ensure student safety and promote a   the Dormitory Council members.  Students of Determination include those students with:
 Students who want to file a complaint/suggestion must   secure environment of campus living.  Physical disabilities: such as paralysis or amputation.
 follow the below steps:  Types of Units:  Counseling Service  Sensory disabilities: visual and hearing impairments.
 • Submit  a complaint/suggestion  form through the  tool   Private Room:  Counseling services aim to clarify the needs arising from
 used for receiving complaints and suggestions (manual or   the impact of college life on the student’s educational,   Neurological disabilities: such as stroke or epilepsy.
 automated process).  Single unit with individual kitchen and bath (1 person/ unit).  interpersonal, and social life. Supportive counseling   Learning  disabilities:  attention-deficit/hyperactivity
 • A complaint/suggestion needs to be specific, complaint   Semi-Private:  services can help students adjust to their circumstances   disorder or dyslexia, among others.
 description must include all relevant details such as   and relate to the environment more productively. It also   Mental disorders: such as mood or psychotic disorders.
 complainer and complainer names, college or department   Single Occupancy with Shared Bath and Kitchen (2 persons/  offers an atmosphere in which students may discuss their
 involved, etc.  unit).  issues with the assurance of all counseling information to   Chronic illnesses: for example, asthma or heart problems.
        remain private and confidential.
 • Student complaint concerning faculty need to be   Double-Occupancy:  Counseling Services for Students of
 addressed first with the college (chair of department or   One-bedroom unit with two beds with shared kitchen and   It also engages in activities that contribute to the well-   Determination
 college dean). If no corrective action was taken, students   bath (2 persons/unit).  being of Abu Dhabi University community through on-
 can submit an official complaint.  campus and off-campus service delivery projects.  The Counseling Services assist the students with
 Double-Shared Occupancy:
 • SSO representative receives the complaints/suggestion   Both students and the community benefit from continued   impairments in fully participating in all aspects of University
 application form signed/submitted by the student.  Two-bedroom unit with two beds in each room and shared   commitment in providing a model counseling program.  life, and in particular:
 kitchen and bath (4 persons/unit).                  Provide support and advice for students with impairments.
 • SSO representative revises the details of the complaint/  Supportive counseling services provided to students
 suggestion, check the concerned college/department and   (Not Available During Covid-19 Pandemic)  included but not limited to:  Formally evaluate the student’s impairment, and the
 send to the concerned manager/director or dean.  All units are furnished with bed/s, complete beddings,   Individual Counseling - to discuss information and   following discussion with the course coordinator, determine
 •  The SSO  representative reserves the  right  to reject or   bedside drawers, study desks, and cupboards, microwave   difficulties with educational/academic matters, coping/   what  support  or  accommodations  are  appropriate.  In
                                                     making an assessment, the counselor may seek advice from
 return a complaint/suggestion if it does not constitute a   ovens, and refrigerators.  adjustment skills to academia, and interpersonal issues
 valid complaint/suggestion or if the submitted information   Facilities and Services available:  affecting academic performance.  appropriate professionals such as a doctor, neurologist or
 is incomplete or insufficient for proper review.  Group Counseling - provides an opportunity for a group of   educational psychologist.
 Common kitchens  individuals (2 or more) to explore new techniques in several   Coordinate the provision of specialized services, furniture,
 • Department head or college dean to investigate the
 case and respond with the corrective action and details   Laundry room  areas such as communication, stress/anger management,   equipment, or other accommodations as required.
 of investigation about the complaint/suggestion within 5   and interpersonal matters.  Liaise with the student and other relevant student service
 working days.  TV room  Educational Activities & Personal Development - are   providers to ensure that where required, appropriate
 • SSO representative to review the response received,   Study areas with desktop computers  workshops and referral services designed to respond to   support is provided to any student with impairment.
 verify, send response to student and close the case.  Gym  the variety of student’s needs and development during   For counseling or student of determination visits, students
        their academia.
 • For complaints concerning Staff or Faculty behaviors, TEG   Recreation facilities  can book their sessions direclty through https://ss.adu.
 Department will be notified about the complaint details   Other Services: this includes Consultation with students,   ac.ae/services/student-counseling.
 along with outcomes of the investigation.  Transportation to and from shopping areas  family  members,  guardians,  faculty  and  staff,  Emergency
        Response when the need arises.
 Wireless Internet connection                        Student Dress Code
 Housing and Residence Life                          Students are responsible for the reputation of Abu Dhabi
 Cleaning services  Students of Determination
 Abu Dhabi University - Abu Dhabi Campus offers residence   University. All are expected to dress appropriately and
 units of different classifications, all of which are apartment/  Safety and Security services  Students of determination are encouraged to consider a   respect cultural and religious traditions of the United Arab
 studio type which is housed in buildings  Maintenance services  university education. By working to create an accessible   Emirates. The following are unacceptable at Abu Dhabi
                                                     University.
        learning environment, the administrators, faculty, and staff
 with 24/7 security and security system. Student dormitories   For further information about housing service and for   of Abu Dhabi University endeavor to provide support and
 are separated  regarding gender, in  observance of the   submitting a housing application, students are advised to   services that:  Male students:
 Gender Segregation Policy of the university.  visit our housing page: https://ss.adu.ac.ae/housing.  Enable students with special needs to approach their   Shorts are not allowed unless for sports activities.
 These residences are strategically located within the ADU   studies more effectively.  Tight or revealing shirts/tops.



 Abu Dhabi University | Undergraduate Catalog 2026 - 2027  Abu Dhabi University | Undergraduate Catalog 2026 - 2027
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