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service to transport students according to their needs in 7. Tour the Abu Dhabi University campus and its facilities; Blackboard, which is the primary eLearning platform for For telephone support: Dial +971 2 501-5959
addition to allowing access to the university. Students are and all ADU students. Students can access the subject/course
picked-up and dropped off at designated areas around the 8. Get help to adjust to the new environment. materials on blackboard, assignments, e-textbooks. It is the Student needing assistance on technical support related
city of Abu Dhabi or the city of Al Ain in accordance to the primary tool for Faculty and Student interaction and can service can walk-in into IMTS help desk or raise it through
student’s preferred type of service. Students are encouraged to attend the orientation facilitate collaboration in the course. AskADU (ask.adu.ac.ae).
program to avoid missing valuable information that could Office 365 includes the complete academic license Student can use the student ID card to gain access to ADU
The Student Support Portal adversely affect their success at Abu Dhabi University. Microsoft Office Suite. Microsoft Office 365 provides Campus. Alternatively, student can register a fingerprint for
biometric authentication.
The Student Support Portal at Abu Dhabi University is Information Management & student access to Email, download and install Microsoft
an online platform designed to provide comprehensive Office application that can use be used by current students ADU provides a robust platform for distance learning.
assistance and resources to students throughout their Technology Services on their personal computers. The students have access to Blackboard Learn for student
academic journey. It offers a range of online services One Drive, a cloud storage hosted by Microsoft provides coursework, assessment, and Respondus Lockdown
aimed at facilitating students’ success and enhancing IMTS department provides Information Systems and students 1TB of storage space online. Browser & Respondus Monitor for online exams. Online
their overall university experience. The portal streamlines Technology across ADU campuses. Details of services lecture is through Microsoft Teams enables secure
administrative processes, facilitates access to support provided for students are as follows; In addition to Microsoft Academic License scope, Microsoft collaboration with faculty and students while some of the
services, and fosters a collaborative and engaging learning Teams is available for students to use for online learning software is made available to the student via the workplace
environment for all students. Here are some of the services Student user account classes. This is the primary tool for online collaboration in site.
students can avail through the portal: All ADU students are provided with a user account based ADU.
on unique student ID number, this account is used for These services are all accessible on ADU student portal. Bookshop
• Student Visa Services accessing all ADU online services and computer facilities http://my.adu.ac.ae.
in ADU. The Abu Dhabi University Bookstore is dedicated to provide
• Student Transportation Services Technology facilities on campus students, faculty and staff quality textbooks on time,
Below is an example of ADU student:
• Student Housing Services Students on campus are provided with Free Access to combining service with value pricing. The suitability of
“account0000000@students. adu.ac.ae” Internet via Wireless network. Students can connect to adopted textbooks for the course has been reviewed and
• Student Counseling Booking Service Wireless SSID “Student” for a secure connection or an evaluated thoroughly by the Colleges. In addition, ADU
Email Format: “Student Number” @students.adu.ac.ae partnered with major international publishers to provide
• Recording Community Service/Volunteering Hours alternative “OPEN-ACCESS” with direct access to Internet,
Example Email Address: 0000000@students.adu.ac.ae often used for guests or visitors. advantages in textbook prices and selection.
• Submitting Complaints and Suggestions
Access to student account ADU have several computer laboratory design and built ADU considers e-book’s potential to provide a more
• Code of Conduct Reporting base on the course or program offered by ADU. The labs effective and efficient teaching strategy and deliver of
Student receives an auto generated password and use it to have a secure connection and mostly have limited licensed content to students. Timely availability, cost efficient, vast
log to My ADU portal. They should set their own password available online resources, highly interactive and adaptable
These services can be accessed through this link: after their first log on to the portal. Students need to software installed for the course. into new editions are some of the advantages of e-books.
https://ss.adu.ac.ae/. protect and ensure that their password is secure; student Lecture rooms are equipped with audio and visual
account and password are owned by the students and they technology for classroom presentation. Abu Dhabi University Bookstore is constantly striving to
are responsible for keeping it secure. supply what the consumer is asking for and continually
Orientation Program How to enable the password to student account? Availability of Inter Campus Lecture Room for Video reviews what is available in the marketplace, improving on
Conference classes for Abu Dhabi and Al Ain. This provides
what is available and providing new products and services
a more interactive classroom experience for both faculty as needed.
The Student Affairs will offer an orientation program for 1. Go to ADU portal http://my.adu.ac.ae and students.
new students who are admitted to the Abu Dhabi University 2. User will be prompted to answer security questions
for Fall and Spring Semesters. Students admitted to Printer, copier and scanners are available on campus for Library

the Summer term will be encouraged to attend the Fall 3. Choose and set a permanent password for the students, Student ID card is required to access this service.
orientation. Students attending the orientation program account. The printers are located in the male and female side of the The Abu Dhabi University library includes facilities on
will: Note: Password should be changed every 3 months (90 library. Students can print from the general purpose labs the Abu Dhabi and Al Ain campuses. The library provides
1. Gain important information about academic life at days). and the OPAC work stations located in the library. Plotter is educational services to Abu Dhabi University communities
also available for Engineering students.
Abu Dhabi University and find out how to register for that include orientation, training for new users, information
classes; Student Online Learning Services Policies & Procedure literacy, research assistance, subject guides, borrowing
and lending, reference services, database searching
2. Become familiar with resources on campus; Student online learning services are very important tools All student related polices and procedure are made and internet access. The Abu Dhabi University library is
3. Meet other new students and make friends; for students in ADU; these services are called: available on student portal. http://my.adu.ac.ae. committed to providing a well-balanced and up-to-date set
of educational resources.
4. Meet Abu Dhabi University faculty, staff, and Help Desk and Online Support
administrators; Student Information Systems (SIS) that enable students For all general IT support queries, Membership
to access their student information, course registration,
5. Preview important first-year college issues; online payment, viewing schedule and grades. Email: ithelpdesk@adu.ac.ae or go to AskADU The Abu Dhabi University library is open for the purpose of
6. Get questions answered about campus life; (ask.adu.ac.ae). study and research to the following groups:

Abu Dhabi University | Undergraduate Catalog 2023 - 2024 Abu Dhabi University | Undergraduate Catalog 2023 - 2024