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• Course Scheduling Campus, creating an atmosphere most conducive to ADU Residential Life Programming Enhance understanding of special needs within the
learning and comfort of students. University community.
• Other The RLP is a comprehensive planning of programs which
A Residence Life Coordinator and Security Personnel who defines the on-campus living and learning experience Promote collaboration within the University community
Note: Academic related complaints resulted from are available 24/7 to cater to students’ requests and other which is primarily focused on LLB: Living, Learning, and and within the community at large to assist students with
dissatisfaction with course assessment’ grades shall be needs man each dormitory. Due to health and hygiene special needs.
discussed directly with the faculty, college deans, or to purposes, pets are not allowed in the dormitories. Curfew Belonging. The RLP contributors are the Housing and
Residence Life Unit members, the Resident Assistants and
follow “Grade Appeal Procedure”. hours are applied to ensure student safety and promote a the Dormitory Council members. Students of Determination include those students with:
Students who want to file a complaint/suggestion must secure environment of campus living. Physical disabilities: such as paralysis or amputation.
follow the below steps: Types of Units: Counseling Service Sensory disabilities: visual and hearing impairments.
• Submit a complaint/suggestion form through the tool Private Room: Counseling services aim to clarify the needs arising from
used for receiving complaints and suggestions (manual or the impact of college life on the student’s educational, Neurological disabilities: such as stroke or epilepsy.
automated process). Single unit with individual kitchen and bath (1 person/ unit). interpersonal, and social life. Supportive counseling Learning disabilities: attention-deficit/hyperactivity
• A complaint/suggestion needs to be specific, complaint Semi-Private: services can help students adjust to their circumstances disorder or dyslexia, among others.
description must include all relevant details such as and relate to the environment more productively. It also Mental disorders: such as mood or psychotic disorders.
complainer and complainer names, college or department Single Occupancy with Shared Bath and Kitchen (2 persons/ offers an atmosphere in which students may discuss their
involved, etc. unit). issues with the assurance of all counseling information to Chronic illnesses: for example, asthma or heart problems.
remain private and confidential.
• Student complaint concerning faculty need to be Double-Occupancy: Counseling Services for Students of
addressed first with the college (chair of department or One-bedroom unit with two beds with shared kitchen and It also engages in activities that contribute to the well- Determination
college dean). If no corrective action was taken, students bath (2 persons/unit). being of Abu Dhabi University community through on-
can submit an official complaint. campus and off-campus service delivery projects. The Counseling Services assist the students with
Double-Shared Occupancy:
• SSO representative receives the complaints/suggestion Both students and the community benefit from continued impairments in fully participating in all aspects of University
application form signed/submitted by the student. Two-bedroom unit with two beds in each room and shared commitment in providing a model counseling program. life, and in particular:
kitchen and bath (4 persons/unit). Provide support and advice for students with impairments.
• SSO representative revises the details of the complaint/ Supportive counseling services provided to students
suggestion, check the concerned college/department and (Not Available During Covid-19 Pandemic) included but not limited to: Formally evaluate the student’s impairment, and the
send to the concerned manager/director or dean. All units are furnished with bed/s, complete beddings, Individual Counseling - to discuss information and following discussion with the course coordinator, determine
• The SSO representative reserves the right to reject or bedside drawers, study desks, and cupboards, microwave difficulties with educational/academic matters, coping/ what support or accommodations are appropriate. In
making an assessment, the counselor may seek advice from
return a complaint/suggestion if it does not constitute a ovens, and refrigerators. adjustment skills to academia, and interpersonal issues
valid complaint/suggestion or if the submitted information Facilities and Services available: affecting academic performance. appropriate professionals such as a doctor, neurologist or
is incomplete or insufficient for proper review. Group Counseling - provides an opportunity for a group of educational psychologist.
Common kitchens individuals (2 or more) to explore new techniques in several Coordinate the provision of specialized services, furniture,
• Department head or college dean to investigate the
case and respond with the corrective action and details Laundry room areas such as communication, stress/anger management, equipment, or other accommodations as required.
of investigation about the complaint/suggestion within 5 and interpersonal matters. Liaise with the student and other relevant student service
working days. TV room Educational Activities & Personal Development - are providers to ensure that where required, appropriate
• SSO representative to review the response received, Study areas with desktop computers workshops and referral services designed to respond to support is provided to any student with impairment.
verify, send response to student and close the case. Gym the variety of student’s needs and development during For counseling or student of determination visits, students
their academia.
• For complaints concerning Staff or Faculty behaviors, TEG Recreation facilities can book their sessions direclty through https://ss.adu.
Department will be notified about the complaint details Other Services: this includes Consultation with students, ac.ae/services/student-counseling.
along with outcomes of the investigation. Transportation to and from shopping areas family members, guardians, faculty and staff, Emergency
Response when the need arises.
Wireless Internet connection Student Dress Code
Housing and Residence Life Students are responsible for the reputation of Abu Dhabi
Cleaning services Students of Determination
Abu Dhabi University - Abu Dhabi Campus offers residence University. All are expected to dress appropriately and
units of different classifications, all of which are apartment/ Safety and Security services Students of determination are encouraged to consider a respect cultural and religious traditions of the United Arab
studio type which is housed in buildings Maintenance services university education. By working to create an accessible Emirates. The following are unacceptable at Abu Dhabi
University.
learning environment, the administrators, faculty, and staff
with 24/7 security and security system. Student dormitories For further information about housing service and for of Abu Dhabi University endeavor to provide support and
are separated regarding gender, in observance of the submitting a housing application, students are advised to services that: Male students:
Gender Segregation Policy of the university. visit our housing page: https://ss.adu.ac.ae/housing. Enable students with special needs to approach their Shorts are not allowed unless for sports activities.
These residences are strategically located within the ADU studies more effectively. Tight or revealing shirts/tops.
Abu Dhabi University | Undergraduate Catalog 2026 - 2027 Abu Dhabi University | Undergraduate Catalog 2026 - 2027

