Page 86 - Undergraduate Catalog 2026-27
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        • Course Scheduling                          Campus, creating an atmosphere most conducive to         ADU Residential Life Programming             Enhance understanding of special needs within the
                                                     learning and comfort of students.                                                                     University community.
        • Other                                                                                               The RLP is a comprehensive planning of programs which
                                                     A Residence Life Coordinator and Security Personnel who   defines the on-campus living and learning experience   Promote collaboration within the University community
        Note:  Academic  related  complaints resulted  from   are available 24/7 to cater to students’ requests and other   which is primarily focused on LLB: Living, Learning, and   and within the community at large to assist students with
        dissatisfaction with course assessment’ grades shall be   needs man each dormitory. Due to health and hygiene                                      special needs.
        discussed directly with the faculty, college deans, or to   purposes, pets are not allowed in the dormitories. Curfew   Belonging. The RLP contributors are the Housing and
                                                                                                              Residence Life Unit members, the Resident Assistants and
        follow “Grade Appeal Procedure”.             hours are applied to ensure student safety and promote a   the Dormitory Council members.             Students of Determination include those students with:
        Students who want to file a complaint/suggestion must   secure environment of campus living.                                                       Physical disabilities: such as paralysis or amputation.
        follow the below steps:                      Types of Units:                                          Counseling Service                           Sensory disabilities: visual and hearing impairments.
        • Submit  a complaint/suggestion  form through the  tool   Private Room:                              Counseling services aim to clarify the needs arising from
        used for receiving complaints and suggestions (manual or                                              the impact of college life on the student’s educational,   Neurological disabilities: such as stroke or epilepsy.
        automated process).                          Single unit with individual kitchen and bath (1 person/ unit).  interpersonal, and social life. Supportive counseling   Learning  disabilities:  attention-deficit/hyperactivity
        • A complaint/suggestion needs to be specific, complaint   Semi-Private:                              services can help students adjust to their circumstances   disorder or dyslexia, among others.
        description must include all relevant details such as                                                 and relate to the environment more productively. It also   Mental disorders: such as mood or psychotic disorders.
        complainer and complainer names, college or department   Single Occupancy with Shared Bath and Kitchen (2 persons/  offers an atmosphere in which students may discuss their
        involved, etc.                               unit).                                                   issues with the assurance of all counseling information to   Chronic illnesses: for example, asthma or heart problems.
                                                                                                              remain private and confidential.
        • Student complaint concerning faculty need to be   Double-Occupancy:                                                                              Counseling Services for Students of
        addressed first with the college (chair of department or   One-bedroom unit with two beds with shared kitchen and   It also engages in activities that contribute to the well-   Determination
        college dean). If no corrective action was taken, students   bath (2 persons/unit).                   being of Abu Dhabi University community through on-
        can submit an official complaint.                                                                     campus and off-campus service delivery projects.  The Counseling Services assist the students with
                                                     Double-Shared Occupancy:
        • SSO representative receives the complaints/suggestion                                               Both students and the community benefit from continued   impairments in fully participating in all aspects of University
        application form signed/submitted by the student.  Two-bedroom unit with two beds in each room and shared   commitment in providing a model counseling program.  life, and in particular:
                                                     kitchen and bath (4 persons/unit).                                                                    Provide support and advice for students with impairments.
        • SSO representative revises the details of the complaint/                                            Supportive counseling services provided to students
        suggestion, check the concerned college/department and   (Not Available During Covid-19 Pandemic)     included but not limited to:                 Formally evaluate the student’s impairment, and the
        send to the concerned manager/director or dean.  All units are furnished with bed/s, complete beddings,   Individual Counseling - to discuss information and   following discussion with the course coordinator, determine
        •  The SSO  representative reserves the  right  to reject or   bedside drawers, study desks, and cupboards, microwave   difficulties with educational/academic matters, coping/   what  support  or  accommodations  are  appropriate.  In
                                                                                                                                                           making an assessment, the counselor may seek advice from
        return a complaint/suggestion if it does not constitute a   ovens, and refrigerators.                 adjustment skills to academia, and interpersonal issues
        valid complaint/suggestion or if the submitted information   Facilities and Services available:       affecting academic performance.              appropriate professionals such as a doctor, neurologist or
        is incomplete or insufficient for proper review.                                                      Group Counseling - provides an opportunity for a group of   educational psychologist.
                                                     Common kitchens                                          individuals (2 or more) to explore new techniques in several   Coordinate the provision of specialized services, furniture,
        • Department head or college dean to investigate the
        case and respond with the corrective action and details   Laundry room                                areas such as communication, stress/anger management,   equipment, or other accommodations as required.
        of investigation about the complaint/suggestion within 5                                              and interpersonal matters.                   Liaise with the student and other relevant student service
        working days.                                TV room                                                  Educational Activities & Personal Development - are   providers to ensure that where required, appropriate
        • SSO representative to review the response received,   Study areas with desktop computers            workshops and referral services designed to respond to   support is provided to any student with impairment.
        verify, send response to student and close the case.  Gym                                             the variety of student’s needs and development during   For counseling or student of determination visits, students
                                                                                                              their academia.
        • For complaints concerning Staff or Faculty behaviors, TEG   Recreation facilities                                                                can book their sessions direclty through https://ss.adu.
        Department will be notified about the complaint details                                               Other Services: this includes Consultation with students,   ac.ae/services/student-counseling.
        along with outcomes of the investigation.    Transportation to and from shopping areas                family  members,  guardians,  faculty  and  staff,  Emergency
                                                                                                              Response when the need arises.
                                                     Wireless Internet connection                                                                          Student Dress Code
        Housing and Residence Life                                                                                                                         Students are responsible for the reputation of Abu Dhabi
                                                     Cleaning services                                        Students of Determination
        Abu Dhabi University - Abu Dhabi Campus offers residence                                                                                           University. All are expected to dress appropriately and
        units of different classifications, all of which are apartment/  Safety and Security services         Students of determination are encouraged to consider a   respect cultural and religious traditions of the United Arab
        studio type which is housed in buildings     Maintenance services                                     university education. By working to create an accessible   Emirates. The following are unacceptable at Abu Dhabi
                                                                                                                                                           University.
                                                                                                              learning environment, the administrators, faculty, and staff
        with 24/7 security and security system. Student dormitories   For further information about housing service and for   of Abu Dhabi University endeavor to provide support and
        are separated  regarding gender, in  observance of the   submitting a housing application, students are advised to   services that:                Male students:
        Gender Segregation Policy of the university.  visit our housing page: https://ss.adu.ac.ae/housing.   Enable students with special needs to approach their   Shorts are not allowed unless for sports activities.
        These residences are strategically located within the ADU                                             studies more effectively.                    Tight or revealing shirts/tops.



        Abu Dhabi University | Undergraduate Catalog 2026 - 2027                                              Abu Dhabi University | Undergraduate Catalog 2026 - 2027
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