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For prospective student enquiries call 600550003 or email Cafeterias and Restaurants • Vintage Male Barber Shop • Provide information and safeguards for those on
Admissions@adu.ac.ae campuses and in the surrounding community
Abu Dhabi University Food Court offers menus that • Al Wardat Al Baghdadia Beauty Shop regarding environmental hazards arising from
are innovative and affordably priced. It serves a broad • Community Party Room operations at Abu Dhabi University;
The Contact Center team do a follow-up call with the selection of items that appeal to every taste and dietary • Advance sustainability through the efficient and
prospects after the first conversation or after the meeting restriction. Restaurants at Abu Dhabi University Food Court • Male & Female Gym responsible management of natural resources by
via school visits, open days, exhibitions, information session are designed for use by staff, students and visitors, and is • Strike Fit (Mixed Martial Ars) implementing systems to prevent pollution, minimize
and mall booth. generally the most visited component of the university. It waste generation, promote reuse and recycling
is also a place where students and faculty can take their • Kids Playground
The Contact Center team should have a good sales skills visitors for brief coffee break or a lunch hour visit. and relentlessly pursue reductions in our carbon
over the phone to follow up with prospects to share new emissions and overall environmental footprint.
information, call the prospect and make sure that we assist Abu Dhabi University Food Court: Environmental Health and Safety • Ensure proper storage, segregation and disposal
prospects or parents and advise them about what Abu of the generated waste according to the UAE
Dhabi University offers. • Alpeco Café (AA) ADU is committed to strong programs of accident and injury Environmental regulation.
Our Commitment to Quality • Blue Square Supermarket (AA) prevention and to complying with all environmental, health
and safety laws and regulations. Good health and safety The Environmental Health & Safety (EH&S) Committee was
The ADU Contact Service Center is committed to continuous • Arabian Hut (AA) practices are the responsibility of each faculty member, established in Abu Dhabi University with the responsibility of
learning and improvement and this is demonstrated in its staff member, student and visitors to the university. recommending University-wide health and safety policies;
rigorous quality monitoring program. Staffs are assessed • O 2 Caffe (AA) ensuring overall institutional compliance with policies,
on their customer service skills and product knowledge • 88 kitchen light meal (AA) Line responsibility for good health and safety practice statutes, and regulations; monitoring the effectiveness of
based on an internal daily call monitoring system. The begins with each person in the campus, the supervisor the EH&S programs; identifying the risk at the workplace
Contact Center is also independently assessed through • Grandiose Supermarket (AD) in the workplace, laboratory or classroom and all levels and providing central health and safety services to all areas
Mystery shopping each month by Nielsen, a global • Hardees (AD) of management. In academic areas, supervisors include of the University.
consumer research company who specializes in such fields. the lab instructors, class instructors and faculty, or others For EH&S and security related matters, you may contact
Abu Dhabi University Contact Center has been consistently • Nabras Alsamawi Restaurant & Cafeteria (AD) having direct supervisory authority. Academic levels of the following numbers: 02-5015860, 02-5015983 and 02-
performing highly with more than 97% average in the last • Para Café (AD) management are the department chairperson or Deans 5015236.
7-month. and the Provost. Administrative levels of management
• Rice Bowl Restaurant (AD) include mid-management, Directors, and Vice Chancellor.
Final responsibility for Environment, health and safety policy
Employment Opportunities for Students • Starbucks Coffee (AD) and programs rests with the Chancellor of the University.
• Subway (AD) Scope
The ADU Contact Service Center employs current Abu
Dhabi University students in the role of Customer Service • Tim Hortons (AD) Abu Dhabi University makes all reasonable efforts to:
Representative. The role involves the provision of course
information via phone, email and web contacts. Additional • Bake and Cake (AD) • Ensure that all used equipment, substances and work
duties include outbound call campaigns, surveys and other • Bite Point Restaurant (AA) systems are suitable for their intended purposes and
administrative tasks as and when needed. take all practical steps to meet safety requirements;
• Bach Café (AD)
Recruitment usually occurs as per the vacancy and • Protect the health and safety of Abu Dhabi University
requirement of the Contact Center and the applicants most • Empty Cup Café (AD) faculty, staff, students, visitors and Contractors who
suitable for this position will be first or second year students • DUO Café (AD) are present in the university campuses;
who are motivated, hard working, proficient with computers • Comply with all applicable UAE, international and
and can demonstrate a pleasant phone manner. Prior call Abu Dhabi laws, legislations and associated codes of
center and customer service experience is desirable, but Community Center practice;
most importantly, applicants must demonstrate proven
ability to function effectively within a team environment. A range of facilities are available on campus for Abu Dhabi • Provide safe workplaces - academic, research, and
Successful applicants will receive extensive training in University community and to the public in the community administrative - for faculty, staff and students;
customer service skills, systems use, and the relevant center which is located near gate number 3 which includes • Provide information to faculty, staff, students and
product knowledge required. A Buddy Program also • Blossom Nursery visitors/contractors about health and safety hazards;
provides new staff with the opportunity to gain confidence • Identify risks and health and safety hazards and
in their skills and knowledge before taking phone calls. • Community Mosque provide the necessary corrective and preventive
Available positions are advertised on Careers website. • Sky Blue Laundry actions and encourage faculty, staff and students
• Royal Gulf Supermarket report hazards;
• Royal Café Cafeteria

Abu Dhabi University | Undergraduate Catalog 2026 - 2027 Abu Dhabi University | Undergraduate Catalog 2026 - 2027